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“Good morning, welcome to our company. How may we be of help to you today?” “thank you for shopping with us, please do come back again”, “What an amazing friend we see in you, you are more than a customer,

Some days back, I went to the salon to get my hair fixed, the stylist spent a lot of time trying to make the hair look beautiful and at the end of the session, I was forced to tip the stylist because the

We live in a world where there is such much noise, almost everyone is speaking and a little people are listening. The difference between the speakers and the listeners is usually reflecting through the

Customers are always right but they always seek for the right place to transact business as well as get their needs. One very thing about first impression walks well with customers as they love a place

Have you attended to a complaining customer who is really bitter over something that you never expect to cause such bitterness? Well, that is often not a new things when it comes to attending to customers

The ride-hailing company Lyft is in another issue when the news came about leakage of customers data to employees. The company said it is investigating about the issue of abused access of customer data