I see you create names for certain people, too. LOL.

Your Mr. First Class reminds me of when my husband was travelling and a flight was cancelled and they had to get new flights. The person talking to the worker next to my husband was demanding and pushy. My husband was calm and patient and even stated he was sure it was going to be a difficult day with the cancellations.

My husband was surprised when he was given an upgrade to first class on his next flight. Mr. Demanding, ended up in coach class in a middle seat for the 3 hour flight. How did my husband know this? Mr. Demanding was my husband's employer and he was sure to tell my husband how upset he was. He asked where my husband sat. Mr. Demanding wasn't happy when he found out my husband got a free upgrade to first class.

What a difference an attitude makes.