I'm very sorry to hear about this. Unfortunately nobody at our office speaks Arabic, so we must rely on members of the community to bring these matters to our attention. Since I have not received any

Please file a support request through our website and we'll be happy to help you get this resolved.

These two articles should help:

Everyone be careful with this situation! We were able to take care of Mike, but the recovery process can be time consuming. If you haven't split your BSV from your BCH then you will be susceptible to replay

It looks like you're trying to use your email address as the receive address - you will need to get a wallet for the type of cryptocurrency that you wish to receive and use that address.

It's in the pipe, to automate this process :) Until then we handle them manually (we don't get too many - maybe once every 2~4mo)

We had some issues with RCs this weekend, but we've gotten it resolved and we will be processing everyone's transactions immediately.

We've gotten our RC issues resolved and we will be completing everyone's trades immediately. Thank you all for your patience and understanding!

We've gotten our RC issues resolved and we will be completing everyone's trades immediately. Thank you all for your patience and understanding!

We've gotten our RC issues resolved and we will be completing everyone's trades immediately. Thank you all for your patience and understanding!

We've gotten our RC issues resolved and we will be completing everyone's trades immediately. Thank you all for your patience and understanding!

We've gotten our RC issues resolved and we will be completing everyone's trades immediately. Thank you all for your patience and understanding!

We've gotten our RC issues resolved and we will be completing everyone's trades immediately. Thank you all for your patience and understanding!

Hi, sorry for the delay, we'll process your order and similar orders on Monday when we recover enough resource credits to send it. See other comments here for more details about it.

Hi, sorry for the delay, we'll process your order and similar orders on Monday when we recover enough resource credits to send it. See other comments here for more details about it.

Hi, sorry for the delay, we'll process your order and similar orders on Monday when we recover enough resource credits to send it. See other comments here for more details about it.

We'll process it at today's price.

It's related to the HF: we're temporarily out of resource credits to send the Steem (a bug in the current calcuations allowed us to temporarily get negative resource credits, so we have to wait till it

I was about to reply to your email, but I'll reply here instead. The blocktrades account temporarily ran out of resource credits due to an unfortunate combination of circumstances: the high cost of the

37.865B for Steem account creation. Thanks for your data :)