This is the view from our new offices. Diamond Sales Coaching was built by understanding how to use the phone effectively to sell. The dream was to have our own services and products and of course the

Understand - Prepare and take action Cold calling is not about opening the phone book anymore and calling anyone and by luck just seeing what happens, maybe this was the case in the 80s, but trust me,

Before anyone can effectively make a cold call YOU have to know a few key basics. You have to be in the right head space (No fears or doubts - No limiting beliefs) You have to be absolutely clear about

Having the correct and necessary mind – set is something which is most certainly overlooked when teaching people to effectively make outbound sales calls. Just teaching them how to deliver a script with

“If you don’t ask for the order then get out of sales.” “Be assertive, don’t be aggressive.” "Failure only happens when you do not try!" “If you didn’t make a sale, ask your self, “What did I

This post is just a little preview in who we are and what we do. I have worked with call centers and telesales rooms in both the U.K and Spain. I help to improve not only the individual’s performance but